On May 22nd, cScape hosted a thought leadership workshop entitled “From User Experience to Customer Engagement.”
Richard Sedley's presentation focused on customer engagement and persuasive design. You can download Richard's presentation (3mb pdf).
The workshop was part of cScape's Customer Engagement Thought Leadership Series - an ongoing series of events that will continue throughout the remainder of this year and into 2008.
If you are interested in attending future workshops, please let us know.
