cScape : Thought Leadership Workshop Invitation

We would like to invite you to join us at "The Customer Engagement Thought Leadership Workshop" on Tuesday 22nd May in central London. This complimentary, invitation-only event will address how, through the use of new internet technologies, organisations can better engage their customers to drive competitive advantage.

The complimentary, morning only workshop will offer you the chance to:

If you would like to join us at this workshop, please click below to send us an email and we will be in touch to confirm your place.

Robert Killick, cScape

Chair of this event, Rob has over 20 years of senior management experience. His strategic vision for an agency that fields technical, creative and consulting skills has established cScape among the UK's top ten agencies. Rob is a regular media commentator, writing for publications from internet marketing magazines to economic think-tanks.

Ian Jindal, internetretailing.net

Ian is Editor in Chief of InternetRetailing.net - the portal, magazine and conference for the UK's multichannel retailers - and consults to companies from Shell International to House of Fraser, and IPC Media to Otto UK. He has been in eCommerce for over a decade - in integrated retail, publishing and broadcast. Ian's expertise is in business transformation - whether at startup and growth stages, turnaround activities or leading step-changes - enabling companies to compete effectively for today's digital, demanding customers. Ian brings technology, business development, marketing and operational skills and silos to a common focus which harness explosive development in our industries.

Dr Dave Chaffey, Internet Marketing Author

Dave is a specialist Internet marketing trainer, consultant and author. He specialises in helping companies improve their E-communications including digital campaign planning, e-mail marketing, search engine marketing, and web analytics. Dave's books include: E-marketing Excellence; Total E-mail Marketing and Internet Marketing: Strategy, Implementation and Practice. He has been recognised by the CIM as one of 50 marketing gurus worldwide who have shaped the future of Marketing and by the Department of Trade and Industry as one of the leading individuals who have provided input and influence on the development and growth of E-commerce and the Internet in the UK over the last 10 years.

James Bacchus, Ministry of Sound

James Bacchus has been with Ministry of Sound, Europe's largest independent record label and leading entertainment brand, for seven years. He has overseen the ministryofsound.com and hedkandi.com web sites though many years of development from flat HTML, though proprietary CMS systems into Microsoft's CMS 2002 and most recently Microsoft Office SharePoint Server 2007.

Eileen Pevreall, Chartered Institute of Personnel and Development

In her role as IT Director at CIPD Eileen works on the business strategy and determines how technology drives/enables this. Eileen has been the driving force behind CIPD's adoption of a leading edge digital marketing programme, helping the organisation to incorporate this into its strategic development and manages a cross-disciplinary team focused on engaging customers and employees.

Richard Sedley, cScape

As Director of cScape's Customer Engagement Unit, Richard drives cScape's adoption of cutting edge tools and techniques. He creates bespoke customer engagement strategies that balance business objectives with user needs to maximise their return on investment.